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Sanitized for Rider Safety

Throughout the COVID-19 pandemic, SSL has invested a tremendous amount of time and resources into taking enhanced precautions and implementing new procedures for the health and safety of passengers, as well as train personnel. As Chicago begins to open and more commuters and leisure riders return to the train, the SSL intends to further the safety measures being taken through its Sanitized for Rider Safety program, a comprehensive cleaning and health and safety program.

SSL invites riders to look for the Sanitized for Rider Safety seal in the stations and train cars within the next several weeks. “We want our riders and crews to know that we have their safety at the forefront of our service,” said Michael Noland, President of South Shore Line. “We know that health and safety concerns are now at the top of everyone’s minds, and we are hoping that the SSL can offer peace of mind as riders start and end their days with us.”

SSL sanitization procedures include disinfecting seats, windows, crash pads, handrails, door handles, head rests and grab handles. Each train car is mopped with a stringent disinfectant, and the SSL has also purchased state-of-the-art equipment that fogs train cars with disinfectant.

SSL recommends the following guidelines for passengers:

  • Utilize hand sanitization stations available on each train car

  • Refrain from congregating in train vestibules

  • Avoid touching your mouth, nose, or eyes while on train

  • Wash hands frequently and follow CDC recommendations for hand washing

  • Cover your mouth and nose with a tissue or the inside of your elbow when you cough or sneeze

  • Respect the personal space of all passengers to the best of your ability

  • Wear a mask or face covering while in stations and while on train





Except within the “mask optional” car located as the second car of every train, masks are required to be worn by all passengers unless excused for reasons of deafness or medical conditions. However, St. Joseph, Laporte, and Lake Counties now require facial coverings in public areas. Passengers seated in the “mask optional” car are requested to govern their behavior consistent with the mask requirements posted by those counties. Posted guidance on mask requirements can be found here

SSL thanks passengers for their patience and cooperation during this time.