19 Oct 2020

SERVICE ADVISORY - Monthly Ticket & Free Ride Update


South Shore News

Due to continued COVID-19 impacts in the South Shore Line service area, the SSL announces that it is modifying its existing free ride promotion to feature WEEKEND WESTBOUND TRAINS only. 

The weekend westbound free rides will be in effect from Nov. 1, 2020, through Dec. 31, 2020. The free rides apply to all SSL stations, and passengers can simply board applicable weekend westbound trains with no ticket purchase necessary. Passengers will be responsible for paying all applicable fares on weekday trips and weekend eastbound trips. 

As a reminder, passengers may continue to take advantage of free rides on all westbound trains through Oct. 31, 2020. 

The SSL also announces that all monthly tickets purchased for the month of November will remain valid throughout December 2020. 

Passengers purchasing a paper November monthly ticket should plan to keep that ticket and use it through December, and passengers purchasing a digital November monthly ticket via the mobile app will see a December ticket uploaded to their accounts prior to Dec. 1. 

For passengers who receive tickets through an employer benefit program such as Wage Works and Commuter Benefit Solutions, these passengers should not order their December tickets if they receive a November monthly ticket. If additional assistance or further clarification is needed, please contact SSL through the online contact form at https://www.mysouthshoreline.com/contact.