To show appreciation for personnel who are tirelessly working on the frontlines of the coronavirus pandemic, South Shore Line (SSL) is inviting all doctors, nurses, EMTs, paramedics, firefighters, other medical personnel and law enforcement to ride free. Law enforcement encompasses police officers, correctional officers, TSA agents, and other security personnel.
To show our continued appreciation for our passengers, the South Shore Line announces that all monthly tickets purchased for the month of May will remain valid throughout June 2020. With the extension of Illinois' stay-at-home order until May 30, we understand that our passengers may continue to have differing travel schedules throughout the next few months.
On Thursday, April 16, 2020, South Shore Line is joining transit agencies from across the nation in the #SoundTheHorn effort designed to salute transportation workers and well as other essential workers across the country.
The South Shore Line is aware that many of our passengers were planning to use their March monthly tickets throughout the month of April.
However, due to the continued impact of COVID-19, and the Illinois governor's extension of the Stay-at-Home order until April 30, we know that many of our riders will now be unable to use their March tickets in April. Therefore, the SSL is going to again offer the opportunity to riders to request a refund for March monthly tickets.
At the time the South Shore Line implemented the modified weekday schedule last week, we placed two extra trains in the morning and evening rush hour periods. Scheduling was based upon ridership levels at that time, but a lot can change in one week during this pandemic.