2024 Rider Survey

Thank you for participating in our survey. We are working diligently to address the concerns our passengers have identified.

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Chicago Pride Parade – June 30, 2024

In an effort to accommodate an expected increase in ridership for the Chicago Pride Parade, the South Shore Line will offer additional capacity and extra passenger trains on Sunday, June 30, 2024.
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Rolling Stones – June 27 & 30, 2024

To accommodate passengers attending the Rolling Stones concert taking place at 8 p.m. Thursday, June 27, and Sunday, June 30, 2024, at Soldier Field, the South Shore Line plans to stop select trains at Metra’s 18th Street Station, which connects passengers directly to the Soldier Field entrance via a pedestrian walkway. As 18th St. Station

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Letter From South Shore Line President Mike Noland

June 14, 2024 Dear South Shore Line Riders, Two weeks ago, I let you know that the roll-out of our new service had not gone as planned. Some of you may say that this is an understatement. Over our first two weeks of operating the new schedule, we had numerous late trains, many of which

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Letter from South Shore Line President Mike Noland

June 14, 2024 Dear South Shore Line Riders, Two weeks ago, I let you know that the roll-out of our new service had not gone as planned. Some of you may say that this is an understatement. Over our first two weeks of operating the new schedule, we had numerous late trains, many of which

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Billy Joel & Stevie Nicks – June 21, 2024

To accommodate passengers attending the Billy Joel & Stevie Nicks concert taking place at 7 p.m. Friday, June 21, 2024, at Soldier Field, the South Shore Line plans to stop select trains at Metra’s 18th Street Station, which connects passengers directly to the Soldier Field entrance via a pedestrian walkway.
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Kenny Chesney – June 15, 2024

To accommodate passengers attending the Kenny Chesney concert taking place at 5 p.m. Saturday, June 15, at Soldier Field, the South Shore Line plans to stop select trains at Metra’s 18th Street Station, which connects passengers directly to the Soldier Field entrance via a pedestrian walkway.
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